Privacy Policy
Last updated: February 7, 2026
Sweet Crumbs Bakery ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website sweetcrumbsbakery.com (the "Site") or interact with us in any way.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, and payment information when you place an order, subscribe to our newsletter, or contact us.
- Order Information: Details about the products you order, delivery preferences, and special instructions.
- Automatically Collected Information: IP address, browser type, device information, pages visited, time spent on pages, and referring URLs via cookies and similar technologies.
- Communication Data: Content of messages you send to us via email, contact forms, or social media.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and requests.
- Communicate with you about orders, inquiries, and promotions.
- Send marketing emails (only with your consent; you can opt out at any time).
- Improve our website, products, and customer experience.
- Comply with legal obligations and protect our rights.
- Detect and prevent fraud or abuse of our services.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service Providers: Trusted third parties who help us operate our business (e.g., payment processors, delivery partners, email service providers). They are bound by confidentiality agreements.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information about what cookies we use and how to manage them, please see our Cookie Policy.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Object to or restrict certain data processing.
- Request data portability.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, please contact us at privacy@sweetcrumbsbakery.com.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Order records are typically retained for 7 years for tax and legal compliance.
8. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@sweetcrumbsbakery.com
- Phone: (555) 234-5678
- Mail: Sweet Crumbs Bakery, 142 Maple Avenue, Willowbrook, CA 90210